- Login to platform
- Click on “Orders” Menu
- Click on “Import” SubMenu
- Click on “Download here” the CSV file Template
- The CSV file is downloaded in your “Downloaded file”
- Open the CSV file
- Select the first column of data by clicking on the “A”, then organize your data by clicking “Data” and “Convert”
- Select “Delimited” and “Next”
- Select “Comma” Separator and “Next”
- Select “Standard” and “Finish”
- Fill the following fields with your orders:
- Order number: The number related to your order number in your online shop
- Full Name: Name & Surname of the customer
- Document Type:
- Select CPF if your customer is a natural person
- or select CNPJ if your customer is a moral person
- Document Number: The number related to the CPF or CNPJ provided by your customer. This document is mandatory when you do business in Brazil.
- Address
- Number
- Complement
- Address Reference
- Postal Code
- City
- State
- Country: Country of residence of your customer
- Phone indicative: +55 for Brazil
- Phone number
- Incoterm: Taxes and Duties:
- Select DDU (Taxes & duties are paid by the receiver)
- Or select DDP (Taxes and Duties are paid by the sender)
- Contract ID: Contract name:
- Select Correios Standard = This service is not available on our platform at the moment
- Select Correios Express = 2
- Estimated delivery date
- Sales Channel: Write down the sales channel used to make the sale (ex : Amazon, Shopify, etc)
- Insurance: 1.75% of the order market value (Minimum of $5 USD/ shipment)
- Select Yes if you want to activate our insurance on your shipment
- Or select No otherwise
- Observations: Add any information that you will find interesting to share
- Freight Value: Price provided by Nobordist in your quotation
- Total Value: Total market value of your order + Taxes and Duties
- Currency: The currency used for the transaction
- SKU
- Unit value: Market value of your product in the selected currency
- Quantity: Number of product that the customer ordered
- Name: the name of your orders
- Description: You need to be as specific as possible
- Category: HS Code of your products
- Country of Origin / Manufactured: Where your product has been produced
- Item Width (Cm) with box
- Item Height (Cm) with box
- Item Length (Cm) with box
- Item Weight (kilograms) with box
- Once your filed is finish, go back to Nobordist platform, and click on “Upload”
- Upload the file “order-import-template” or any other name if you modify it
- As you can see you successfully uploaded your file, but some information are missing and must be completed.
- Click on “Confirm Import”
- You can see all the orders that needs to be updated
- Click on the “Order Number” to update your orders
- Once they are completed, click on “Save Changes” to complete the process.