How to import your orders from a CSV file

Login to platform
Click on “Orders” Menu
Click on “Import” SubMenu
Click on “Download here” the CSV file Template
The CSV file is downloaded in your “Downloaded file”
Open the CSV file
Select the first column of data by clicking on the “A”, then organize your data by clicking “Data” and “Convert”
Select “Delimited” and “Next”
Select “Comma” Separator and “Next”
Select “Standard” and “Finish”
Fill the following fields with your orders:
1. Order number: The number related to your order number in your online shop
2. Full Name: Name & Surname of the customer
3. Document Type:
  1. Select CPF if your customer is a natural person
  2. or select CNPJ if your customer is a moral person
4. Document Number: The number related to the CPF or CNPJ provided by your customer. This document is mandatory when you do business in Brazil.
5. Address
6. Number
7. Complement
8. Address Reference
9. Postal Code
10. City
11. State
12. Country: Country of residence of your customer
13. Phone indicative: +55 for Brazil
14. Phone number
15. Email
16. Incoterm: Taxes and Duties:
  1. Select DDU (Taxes & duties are paid by the receiver)
  2. Or select DDP (Taxes and Duties are paid by the sender)
17. Contract ID: Contract name:
  1. Select Correios Standard = This service is not available on our platform at the moment
  2. Select Correios Express = 2
18. Estimated delivery date
19. Sales Channel: Write down the sales channel used to make the sale (ex : Amazon, Shopify, etc)
20. Insurance: 1.75% of the order market value (Minimum of $5 USD/ shipment)
  1. Select Yes if you want to activate our insurance on your shipment
  2. Or select No otherwise
21. Observations: Add any information that you will find interesting to share
22. Freight Value: Price provided by Nobordist in your quotation
23. Total Value: Total market value of your order + Taxes and Duties
24. Currency: The currency used for the transaction
25. SKU
26. Unit value: Market value of your product in the selected currency
27. Quantity: Number of product that the customer ordered
28. Name: the name of your orders
29. Description: You need to be as specific as possible
30. Category: HS Code of your products
31. Country of Origin / Manufactured: Where your product has been produced
32. Item Width (Cm) with box
33. Item Height (Cm) with box
34. Item Length (Cm) with box
35. Item Weight (kilograms) with box
Once your filed is finish, go back to Nobordist platform, and click on “Upload”
Upload the file “order-import-template” or any other name if you modify it
As you can see you successfully uploaded your file, but some information are missing and must be completed.
Click on “Confirm Import”
You can see all the orders that needs to be updated
Click on the “Order Number” to update your orders
Once they are completed, click on “Save Changes” to complete the process.

How to import your orders from a CSV file

Author: Nobordist

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